FIELD SERVICE ENGINEER
Company: SearchPath Mid-Michigan
Location: Hartford
Posted on: October 27, 2024
Job Description:
We are seeking a skilled CNC Field Service Technician to join
our team. The successful candidate will be responsible for the
installation, maintenance, troubleshooting, and repair of CNC
machinery and related equipment at customer sites. This role
requires a strong technical background in CNC systems, excellent
problem-solving skills, and the ability to provide exceptional
customer service. Key Responsibilities:
- Install and configure CNC machinery and equipment according to
manufacturer specifications.
- Conduct initial machine calibration and ensure proper
functioning before handover to the client.
- Maintenance & Repair:
- Perform routine maintenance on CNC machines, including
cleaning, lubrication, and parts replacement.
- Diagnose and repair mechanical, electrical, and software issues
with CNC machinery.
- Use diagnostic tools and software to identify problems and
determine solutions.
- Customer Support:
- Provide technical support and training to clients on machine
operation, maintenance, and safety procedures.
- Address and resolve client issues in a timely and professional
manner.
- Develop and maintain strong relationships with clients to
ensure high levels of satisfaction.
- Documentation & Reporting:
- Maintain accurate records of service activities, including work
performed, parts used, and any issues encountered.
- Prepare detailed service reports and documentation for each job
performed.
- Update and maintain service manuals and technical documentation
as needed.
- Compliance & Safety:
- Adhere to all safety protocols and procedures while working on
site.
- Ensure compliance with industry regulations and manufacturer
guidelines.
- Report any safety hazards or equipment malfunctions to
management.
- Technical Expertise:
- Stay current with advancements in CNC technology and
machinery.
- Continuously improve skills and knowledge through training and
professional development opportunities. Qualifications:
- Education: High school diploma or equivalent; technical
certification or associate degree in mechanical, electrical, or
industrial engineering preferred.
- Experience: Minimum of 3 years of experience in CNC machinery
service and repair. Experience with specific CNC brands or models
is a plus.
- Skills:
- Strong understanding of CNC systems, including mechanical,
electrical, and software components.
- Proficiency with diagnostic tools and troubleshooting
techniques.
- Excellent problem-solving and analytical skills.
- Ability to read and interpret technical manuals, schematics,
and blueprints.
- Effective communication and customer service skills.
- Driver's License: Valid driver's license and reliable
transportation required for travel to client sites. Working
Conditions:
- This position involves travel to various client locations,
which may include long hours and occasional overnight stays.
- Physical requirements include the ability to lift and carry
heavy equipment, work in confined spaces, and stand for extended
periods.
Keywords: SearchPath Mid-Michigan, Hackensack , FIELD SERVICE ENGINEER, IT / Software / Systems , Hartford, New Jersey
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