FAMILY SUPPORT ADVOCATE- WESTCHESTER COUNTY
Company: Live On NY
Location: New York
Posted on: October 29, 2024
Job Description:
Overview
Would You Like a Life-Changing Career with LiveOnNY where You Can
Grow as a Family Support Advocate - Westchester County?
Kick-start the career of a lifetime where you can be a part of
working with an incredible team saving lives while modeling our
values of We Put Poeple First, We Are Passionate, We Are One Team,
We Are Innovative, We Act With Integrity.
LiveOnNY is currently looking for Family Support Advocate -
Fulltime in the Westchester County Area!
Do you possess the attributes to be a successful Family Support
Advocate and perform the following essential functions?
Work Schedule: 11am-8pm 5 days a week
Responsibilities
The Family Support Advocates (FSA)- Westchester County: provides
on-site responses and leads family donation conversations by
advocating for organ donation and supports families throughout the
process. At its core, Family Support Advocates strive to meet and
or exceed the monthly authorization goal to improve Organ Donation
through education, supportive services, and relationship building
with key hosptial stakeholders.
- Delivers high-quality bereavement support to potential donor
families.
- Comfortable speaking fluent spanish to all families.
- Facilitates the opportunity for donation by keeping hospital
staff informed regarding the plans and progression of the referral
process.
- Offers donation in an empowering and inspiring manner.
Responsible for educating potential donor's Next-of-Kin (NOK) about
donation options, status of donor designation, or requesting
authorization for donation from legal NOK
- Obtains authorization or disclosure with first person
authorization and conducts a uniform donor risk assessment
questionnaire (UDRAI) with appropriate NOK/surrogate of the
potential organ donor.
- Assess families understanding of grave prognosis and brain
death declaration.
- Supports donor families by attending OR in Donation After
Circulatory Death Donation (DCDD).
- Works in strong collaboration with hospital personnel,
LiveOnNY's Family Service Lead (FS Lead), LiveOnNY's
Administrator-on-Call (AOC), Referral Administrator (RA), and
clinical staff to evaluate and determine the best time to discuss
the opportunity for donation with potential donor families.
- Completes accurate, and timely documentation of donor-related
activities in computerized confidential donor record, and forms
according to established policies and procedures.
Qualifications
Do you have the education and experience to be a Family Support
Advocate- Westchester County?
- Bachelor's degree preferred (not required)
- Relevant working experience: Patient Services/Relations or
Navigator, Sales, Motivational Interview Training, Child Life
Specialist, EMT/Paramedic, Customer Service Representative, Crisis
Mangement, Substance Abuse Counselor, Health Administrator/
Community Case worker/ Social worker, Nursing-LPN,
Educator/Teacher.
- Certification or license in nursing, social work, grief
counseling or crisis intervention preferred. Preferred skills:
Ability to connect with an audience, Strategic Planning, Public
Speaking, Active Listening, Ability to collaborate with
multi-faceted professionals, Humility, Adaptable, Receptive,
Ability to grasp new concepts quickly, Highly Organized, Understand
medical terminology, Ability to problem solve, Emotional
Intelligence, Mindfulness, Ability to set professional boundaries,
Persuasive, Ability to De-escalate, Empathy, Outstanding
communication skills, both written and oral.
This role requires frequent travel (valid driver license and own
vechicle) and ability to commute to different hospital partners
within our service area
Work Schedule: 11am-8pm - 5 days a week
LiveOnNY offers a competitive salary & comprehensive benefits
package.
- 403(b) deferred annuity
- Medical/Vision/Dental/Life
- Tuition reimbursement
- Paid time Off
- Pet Insurance
- Life Insurance
- Cellular plan discounts
- Auto Insurance discounts
Salary Range: $70,000-$103,000
Keywords: Live On NY, Hackensack , FAMILY SUPPORT ADVOCATE- WESTCHESTER COUNTY, Other , New York, New Jersey
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